Last Updated: December 28, 2024
1. Introduction
This Privacy Policy explains how BreatheSlow ("the Site") collects, uses, and protects your personal information. By using the Site, you consent to the practices described in this policy.
2. Information We Collect
At BreatheSlow, we respect your privacy. When you create an account on the Site, we collect the following information:
- Email Address: Used for account authentication, communication, and notifications.
- Password: Stored securely in hashed form and used for account access.
We may also collect usage data, such as:
- The number of searches performed.
- Interaction data within the Site.
3. How We Use Your Information
We use your information for the following purposes:
- To provide access to the Site’s services.
- To communicate with you about updates, services, and account-related notifications.
- To monitor and enforce the usage limits for the Starter tier.
- To analyze and improve the Site’s functionality and user experience.
4. Payment Information
For users subscribing to the Professional tier, payment processing is handled by Stripe, a third-party payment processor. We do not collect, store, or access your payment information. Please refer to Stripe’s Privacy Policy for details on how your payment data is handled.
6. Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
- Service Providers: We may share data with trusted third-party providers, such as Stripe, to deliver services.
- Legal Requirements: If required by law or to protect our legal rights, we may disclose your information.
7. Data Security
We use industry-standard measures to protect your information, including encryption and secure storage of passwords. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Retention of Data
We retain your information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Video Consultations
BreatheSlow provides video consultation services to facilitate communication between users, doctors, and specialists. During video consultations:
- No video or audio data is stored by BreatheSlow. All communications occur in real-time and are not recorded.
- Participants are prohibited from recording or sharing video consultations without explicit consent from all involved parties.
- Any information shared during video consultations is at the discretion of the participants and is not monitored or stored by BreatheSlow.
10. Text Chat Rooms
The text-based group chat feature is powered by Chatwee, a third-party service that may collect certain information about your activity within the chat. This may include, but is not limited to, your chat room guest name, messages, and timestamps. For details on how Chatwee collects, uses, and stores this data, please refer to Chatwee’s Privacy Policy here.
You are responsible for the content you share in the group chat. Avoid posting personal information or any content you wish to remain private. Any messages you send in the group chat may be visible to other users with access to this feature.
11. Third-Party Services
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to collect and analyze information about the usage of our website. This data is used for internal analysis only and is not shared with any third parties. For more information, you can review Google's Privacy Policy at https://policies.google.com/privacy.
We also use Stripe, a payment processing service provided by Stripe, Inc., for handling transactions related to the Professional tier. Stripe may collect and process payment information as described in their Privacy Policy. For more information, you can review Stripe’s Privacy Policy at https://stripe.com/privacy.
12. Changes to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Please review this page periodically for updates.
13. Contact Information
If you have any questions about this Privacy Policy, please contact us at support@breatheslow.cc.